FAQ

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General FAQs

Q - Why sail with 7Seas Connect?

Q - How does 7Seas Connect work?

Q - How do I join 7Seas Connect?

Q - Is my information secure with 7Seas Connect?

Q - Will my balance ever expire with 7Seas Connect?

Q - Can I call any international destination with 7Seas Connect?

Q - Can I call from any phone with 7Seas Connect?

Q - What are access numbers and how do I use them to make international calls?

Q - What is Caller ID and how is it used in 7Seas Connect?

Q - What is Speed Dial and how is it used in 7Seas Connect?

Q - How do I make another call without redialing the Access Number again?

Q - Can I refer other people to 7Seas Connect? What's in it for me?

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Billing FAQs

Q - Do I get a monthly bill from 7Seas Connect?

Q - Is there a monthly charge for using 7Seas Connect services?

Q - Are there any fees associated with 7Seas Connect service?

Q - Is my credit card info secure with 7Seas Connect?

Q - Can I manage my billing information online?

Q - Can I view my current balance online?

Q - Can I view my payment history online?

Q - How do I add more credit to my account?

Q - Can I pay with cash or check?

Q - Can I have my balance automatically credited?

Q- Can I transfer credit from one account to another?

Q- Why did my 7Seas Connect Online payment fail?

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Account FAQs

Q- Can I manage my 7Seas Connect account online?

Q- How do I log onto my 7Seas Connect account?

Q- What do I do if I forget my 7Seas Connect username and/or password?

Q- Can I change my 7Seas Connect login information?

Q- How do I change my 7Seas Connect prompt language?

Q- Can I add more than one Caller ID to my 7Seas Connect account?

Q- Can I add more than one Speed Dial to my 7Seas Connect account?

Q- Can I view my call history online?

Q- How do I change my 7Seas Connect subscription plan?

Q- What if i need to change my subscription plan sooner?

Q- How does 7Seas Connect update me with any upcoming events and offers?

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