Terms and Conditions

By using the 7Seas Connect website, you, as a user of the website, signify your agreement to all terms, conditions, and notices contained or referenced herein (the "Terms of Use"). Do not use this website if you do not accept all the terms and conditions stated herein and at other places, including detail sections of the respective products and services, on this website.

7Seas Connect reserves the right, at our discretion, to update or revise the website Terms of Use. Please check the Terms of Use periodically for changes. Your continued use of the 7seas Connect website following the posting of page included within the 7seas Connect website may also be subject to additional terms outlined elsewhere in this website.

Terms of Use

Agreement to True and Lawful Use

  • In consideration of use of the 7seas Connect website, you agree to: (a) provide true, accurate, current and complete information about yourself as prompted by registration forms; and (b) to maintain and update this information to keep it true, accurate, current, and complete. If any information provided by you is untrue, inaccurate, not current or incomplete, 7seas Connect retains the right to terminate your account and refuse any and all current or future use of the services.

  • It is a federal and state offense to purchase any product or service by fraudulent means. Products and/or services purchased on this website shall not be used for any unlawful purpose.

  • If you use the website in a manner inconsistent with these terms and conditions or in violation of any applicable law, 7seas Connect may terminate your access, block your future access and/or seek such additional relief as the circumstances of your misuse indicate is proper.

Third Party Sites

  • The 7seas Connect website may produce automated search results or otherwise link you to other sites on the Internet. These other sites are not under the control of 7seas Connect, and you acknowledge that 7seas Connect is not responsible for the accuracy, copyright compliance, legality, decency, or any other aspect of the content of such sites. The inclusion of such a link does not imply endorsement of the site by 7seas Connect or any association with its operators.

Intellectual Property Rights

  • You acknowledge and agree that all content and materials available on the 7seas Connect website are protected by copyrights, trademarks, service marks, patents, trade secrets, or other proprietary rights and laws. Except as expressly authorized by 7seas Connect, you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, or create derivative works from such materials or content. Systematic retrieval of data or other content from the 7seas Connect website to create or compile, directly or indirectly, a collection, compilation, database or directory without written permission from 7seas Connect is prohibited. In addition, use of the content or materials for any purpose not expressly permitted in these Terms of Use is prohibited. Permission is granted only when certain limited criteria are met.

  • If you believe that your work has been copied and is accessible on the 7seas Connect website in a way that constitutes copyright infringement, you may notify 7seas Connect by emailing info@7seasconnect.com

Disclaimer of Warranties

  • All materials, information, software, products, and services included in or available through the 7seas Connect website are provided "as is" and "as available" for your use. The content is provided without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. 7seas Connect and its licensors do not warrant that the content is accurate, reliable or correct; that the 7seas Connect website will be available at any particular time or location; that any defects or errors will be corrected; or that the content is free of viruses or other harmful components. Your use of the 7seas Connect website is solely at your risk. Because some jurisdictions do not permit the exclusion of certain warranties, these exclusions may not apply to you.

Limitation of Liability

  • Under no circumstances shall 7seas Connect or its licensors be liable for any direct, indirect, punitive, incidental, special, or consequential damages that result from the use of, or inability to use, the 7seas Connect website. This limitation applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if 7seas Connect has been advised of the possibility of such damage. Because some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, 7seas Connect liability in such jurisdictions shall be limited to the extent permitted by law.


  • Upon a request by 7seas Connect, you agree to defend, indemnify, and hold harmless 7seas Connect and other affiliated companies, and their employees, contractors, officers, and directors from all liabilities, claims, and expenses, including attorney's fees, that arise from your use or misuse of the 7seas Connect website. 7seas Connect reserves the right, at it own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with 7seas Connect in asserting any available defenses.

International Use

  • 7seas Connect makes no representation that materials on the 7seas Connect website are appropriate or available for use in locations outside the United States, and accessing them from territories where its contents are illegal is prohibited. Those who choose to access the 7seas Connect website from other locations do so on their own initiative and are responsible for compliance with local laws.

Choice of Law and Forum

  • These Terms of Use shall be governed by and construed in accordance with the laws of the State of Virginia, excluding its conflicts of law rules. You expressly agree that the exclusive jurisdiction for any claim or action arising out of or relating to these Terms of Use or your use of the 7seas Connect website shall be filed only in State or Federal Courts in Virginia, and you further agree and submit to the exercise of personal jurisdiction of such courts for the purpose of litigating any such claim or action.

Security Issues

  • 7seas Connect will use its best efforts to protect the confidentiality of your data from unauthorized access or unlawful use. However 7seas Connect shall not be responsible for the fraudulent use of a credit card to make purchases on this website nor shall 7seas Connect be obligated to make refunds or to provide any compensation where such fraudulent use occurs. 7seas Connect will actively cooperate with law enforcement authorities in prosecuting any one who uses this website or products/services sold over this website for unlawful use.

Severability and Integration

  • Unless otherwise specified herein, this agreement constitutes the entire agreement between you and 7seas Connect with respect to the 7seas Connect website and supersedes all prior or contemporaneous communications and proposals (whether oral, written, or electronic) between you and 7seas Connect with respect to the 7seas Connect website. If any part of these Terms of Use is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect.


  • 7seas Connect reserves the right, in its sole discretion, to terminate your access to all or part of the 7seas Connect websites, with or without notice.

Use of Service

Billing and Rates

  • All rates and billing conditions for the products sold by 7seas Connect are posted on the rates section of the 7seas Connect website. All rates apply only to calls originated in the United States of America. Higher rates may apply for calls completed to or from international or wireless receivers. All calls are billed and rounded up for one (1) minute, unless otherwise stated in the rate plan. Calling rates, billing increments, fees, taxes, and other charges are subject to change any time, without notice. 7seas Connect will not be responsible or liable for any change in calling rates, billing increments, fees, taxes, and other charges. Calling our access numbers from a mobile, land lines, or public payphones may incur additional charges by your telephone service provider. Please check with your telephone service provider to verify additional charges. Calling our Toll-Free access number may incur a fee and will be applied to calls even without a valid destination number.

  • The use of 7seas Connect’s “Callback Service” will result in charging the customer for each leg of the call (The callback number and the destination number). Each of these calls is treated separately and will be charged according to the rates stated in the callback rates.

  • Billing errors may occur. If a customer has been undercharged, 7seas Connect, at its sole discretion, may deduct charges from your account to correct any billing errors. A $25.00 fee applies to invalid credit card chargeback and returned checks.

Taxes and Surcharges

  • Taxes and government mandated surcharges may apply to your 7seas Connect product. By agreeing to purchase a 7seas Connect product, you agree to pay all taxes and government mandated surcharges in effect at the time of purchase.

Balance Transfer

  • Customers may use the balance transfer service to transfer credits between 7seas Connect accounts. Balance transfer is solely customer initiated and controlled. Customers can only transfer credits between valid 7seas Connect accounts. Customer has the obligation to ensure that all account and credit information is correct before proceeding with a balance transfer, as 7Seas Connect will not refund a customer for any mistaken or erroneous transferred amount.

Auto Recharge or Account Replenishment

  • Customers may sign up for account replenishment services. Account replenishment will occur when your account balance decreases below the low balance amount as specified by you while setting the auto recharge amount. By setting the account replenishment feature, you authorize 7seas Connect to automatically charge your credit card to replenish your account as per the amount specified by you every time the balance falls below the low balance amount. Customers can discontinue this service at anytime. 7Seas Connect will not refund any authorized charges during the period in which the Auto Recharge service was active.


  • All telecommunications services provided by 7seas Connect are supplied by underlying carriers (wholesalers). 7seas Connect does not have any control over the costs of inbound access and any access to a national and international destination. Telecommunications services sold on the 7seas Connect website are not intended for use in an emergency or for urgent matters.

  • 7seas Connect does not guarantee call quality or connectivity, and will not be responsible or liable for reimbursement of lost minutes or reduction in the stored value of any 7seas Connect product or service. Connection to a wrong number is a valid call. Service outages extending over few hours to a couple of days may occur. 7seas Connect will not be liable for such outage, and customers shall have no right to any refund, credit, compensation or damages from 7seas Connect because of service outage or any other situation arising out of a service outage.

Promotional Offers and Rewards Program

  • From time to time, 7seas Connect may offer a reward program or special promotional offers. 7Seas Connect reserves the right to adjust the reward program and special promotional offers at any time. Reward program or special promotional offers may not include or apply to some rate plans. Rewards points may be redeemed by a customer towards a credit applied to your 7Seas Connect account. The customer is responsible for ensuring that the transfer of reward points is correct, as 7Seas Connect will not refund any mistakenly transferred reward points if an account transfer is not valid. Promotional plans do not apply to existing accounts. New accounts must not have any association with existing accounts (same address, same phone number, or same credit card). 7seas Connect reserves the right to reject, or not fulfill, a promotional offer if an account is associated with an existing, pre-promotional customer account.


  • ALL SALES ARE FINAL. Transactions cannot be cancelled after the issuance of a 7seas Connect product or service. Any call detail record provided by any underlying carrier about the usage of a 7seas service or product will be considered a final, authentic record and proof of usage. 7seas Connect shall not be obligated to provide any refunds for unauthorized use or deficiency in the quality or availability of telecommunications services.


  • Customers of 7seas Connect can terminate service at anytime by sending an email to billing@7seasconnect.com. However customers will not be entitled to a refund of unused credits on a 7seas Connect product or service.


  • Unless otherwise specified, a 7seas Connect account will expire within a limited period (from the date of purchase). 7seas Connect will not refund the purchase price of any unused services upon account expiration and is not obligated to provide any extension or to respond to any extension request. 7Seas connect reserves the right to unilaterally terminate an account that is inactive for a period of 180 days.


  • 7seas Connect will not be liable or responsible to reimburse for loss of minutes or loss of value in prepaid plans if the telecommunications carrier or distributor of a prepaid plan declares bankruptcy.